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HELP & ADVISE CENTRE FAQ

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1. How do I submit my order if I do not have an internet connection?

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• This option is better known as Offline Ordering;
• Click on the Green shopping cart icon to complete your order;
• You will then be given a list of any problems that the software is picking up in your design, you can choose to correct these or view the preview to check your project;
• You can add your project to your shopping cart to order later or order now;
• If you choose to order now you will need to accept the terms and conditions and click on start;
• You will now be given the option to Order Online or Offline > choose Order Offline;
• Please fill in all your details;
• You will now need to choose the location where you would like to save your project file on your computer;
• The print file will appear as a folder with an order number;
• Please ensure that you save the whole folder to USB or Disc to bring in store or post to us.