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HELP & ADVISE CENTRE FAQ

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4. I forgot my account password?

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We cannot retrieve your password but it can be reset. Click on ‘Forgotten you Password’ button on the log in page and follow the instructions. You will receive a mail to help you rest your password.

If you do not receive this mail, you have provided an incorrect e-mail address or the e-mail has been picked up by your spam filter and been put in your ‘Junk Mail’ folder in your e-mails.