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HELP & ADVISE CENTRE FAQ

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5. How do I track my shipped parcel?

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• As soon as your parcel has been dispatched for delivery you will receive an email containing your waybill / tracking number;
• You will need your waybill / tracking number in order to track your parcel online, via the mobile app or over the phone;
• Go to the Aramex website and locate the ‘Track’ section on the homepage;
• Enter the waybill / tracking number you received via email in the space provided;
• There are two different waybill / tracking number formats – we would however recommend copying your waybill / tracking number from the email you received;
• Click on Track;
• The next page will contain all the shipping details for your parcel.